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SUMMARY A consultant with a wide range of experience in all aspects of Information Technology, from Programmer/Analyst to MIS Director, across many industries, with recent emphasis on Systems Integration and Troubleshooting, QA, Project Management, in a consulting capacity.

TECHNICAL SKILLS

Databases: DB2, Oracle Languages: COBOL, CICS, TSO, TSO/ISPF, VSAM, Wylbur, COBOL, JCL Platforms: OS/390, MVS, MVS/XA, Unix, Windows NT Applications: Extensive use of Microsoft Software; Project, Word, Excel, PowerPoint, Access, Exchange, Mail, Schedule Plus, Eudora, Meeting Maker.55, Project Workbench, Microsoft Standard Desktop

PROFESSIONAL EXPERIENCE

Pacific Gas and Electric Company Oct 2001 - Present QA, Systems Integration, Enterprise Test Center Performs pre-integration test planning and test environment preparation for PG&E's new Customer Information System. Discover, diagnose, troubleshoot, document and report test environment problems. Analyze application upgrade requirements, specifications and unit test results. Write and maintain test scripts, test scenarios and test plans. Research, prepare and produce required test data. Perform and execute all levels of testing, including: regression, integration, functional and end-to-end. Discover, diagnose, troubleshoot, document, report and track test failures and other results. Principal applications are Utility Operations, Financial Systems and Integrated Customer Care Services. Environments include fully integrated platforms include mainframe, client/server , Inter/Intranet, WEB, Desktop, IVR/VRU. Integrated environments include MVS, DB2, TSO, Unix, Oracle, EAI, XML, iPlanet, Periphonics, CTI, CorDaptix, WinRunner, SeeBeyond, Seibel, Windows NT.

Charles Schwab Corporation Jan 2000 - Sep 2001 QA, Systems Integration, Test Environment Troubleshooter Held responsiblity for defining, testing, monitoring and maintaining new and existing Integrated Test Environments, integrating the Mainframe, Middleware and Client/Server platform components. Performed daily checkout of all test environments, troubleshoot and resolve any problems, and published a Test Environment Status Broadcast each morning to all Development, QA and Business users of the Test Environments. Also wrote and executed test plans, test scripts and test summaries for Retail Technology business application development projects and releases. Environments include: world’s largest mainframe data center complex, Inter/Intranet, WEB, Voice Recognition/Response Servers, middleware servers, Microsoft Desktop. Mainframe environment is OS/390, CICS, TSO, DB2, DataComm. Distributed environment is Unix, Windows NT, Java, C.

California State Automobile Association (AAA) Jan 1997 - Dec 1999 Project Manager Was the Project Manager for the full life cycle of a 3-year Y2K Project. Responsibilities included initial definition and selection of approaches and methodologies to be used, interviewing and hiring various technical staff and project leads, code assessment and discovery, code remediation, unit, integration and user acceptance testing, implementation into production, Business Fail Date testing, Beyond Year 2000 testing, and Integrated Future Date Testing. This was End-to-End testing of all applications of the enterprise, in a future accommodate all the additionally required platforms and connectivity. Environment included: OS/390, dozens of dated environment. Included all mainframe and non-mainframe applications and platforms. This included reconfiguring the LPAR to system and application Vendor software packages, Oracle Gateway, SNA, TCP/IP, Token Ring LAN, WAN, LU6.2, Project Workbench, Microsoft Standard Desktop.

Pacific Bell Jan 1994 - Dec 1996 Project Manager Held responsiblity for various projects related to the Federal and California PUC mandated unbundling / deregulation of local telephone exchange services. Produced Feasibility study, performed Risk Management, Issues Management and Change Management. Conducted project team meetings, tracked and reported status. Developed and implemented project management methodology. Also performed Business Requirements Analysis for several projects related to Customer Service and related to bundling of Advanced Products. Environment included: MVS, Client/Server, LAN/WAN, Intranet, Internet. Extensive use of Microsoft Software; Project, Word, Excel, PowerPoint, Access, Exchange, Mail, Schedule Plus, Eudora, Meeting Maker.55.

VISA International Mar 1990 - Jan 1994 Team Lead for Development, Testing, QA, Production Support Held Team Lead responsibility for feasibility study, business requirements, design, construction, testing, implementation and production support of a worldwide electronic imaging application. Environment included: MVS/ESA, TSO/ISPF, COBOL, JCL, VSAM, CA7, CA11, Profs, Extra, Microsoft software.

California State Automobile Association (AAA) Jul 1989 - Feb 1990 Team Lead for QA/QC Was responsible for all testing, Quality Assurance and Quality Control for system modifications required to support State mandated Automobile Insurance changes (PROP 103). Environment included: MVS/XA, TSO/ISPF, VSAM, Wylbur, COBOL, JCL.

U.S. Leasing Corp. Apr 1987 - Jul 1988 Director IS Development Managed all mainframe leasing applications development and enhancement.  Also managed development of a distributed DEC based Asset Management System from the ground up, including hardware & software selection, application development, etc. Environment included: MVS/ESA, TSO/ISPF, COBOL, JCL, VSAM, IDMS/DB, VAX, RDMS, Ethernet, Powerhouse.

American President Cos. May 1986 - Mar 1987 Management Consultant Was responsible for managing several teams of developers for projects in the payroll, budget and cost control areas. Also personally designed and implemented the integration architecture for a PC to mainframe distributed Budgeting Control System on a worldwide -distributed network. Environment included: OS/MVS, TSO/ISPF, COBOL, JCL, VSAM, IDMS/DB, CICS, RACF.

EDUCATION Degree: Mathematics and Physical Sciences - Computer Science (minor)