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In 1996 California became one of the first states to begin restructuring its electricity industry. Utility companies were placed in a
difficult position - they were the first to restructure, and therefore had no experience to draw from. They began working in an environment of partial
deregulation, complex rate structures and ever increasing customer service demands.
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Tanya
Team
Persona
Project Manager
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" This is a very large energy project with almost 400 people actively involved. The scope is therefore immensely broad and very
difficult to manage, control and coordinate. To overcome this I helped my team establish a communication network throughout the energy company. This has
enabled us to get our work done quickly and efficiently, while reaching our goal of always producing quality deliverables. While we've had some challenges
building the scalability required, we are nevertheless meeting with success."
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At PG&E, California Power Exchange, Sempra, California ISO and Automated Power Exchange our IT consultants have been there since the beginning, successfully seeing IS modifications through many stages including
the highs and the lows.
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"I had to convince key stakeholders that a logical data model is important to progress with the Business
Process Redesign. I brought leadership, commitment and perseverance to the process. I built trust and gained respect from everyone involved in the project. I
was able to fill gaps when and where required as critical areas of the project became bogged down. Ultimately, the quality of my work allowed us all to be
successful. "
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Terry
Team
Persona
Data Team Lead
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The lights might have gone out in California, had our
Quality Assurance Manager yielded to the pressure to go live as scheduled. He ensured the grid technology was thoroughly tested before the project went
live three months later. The lights stayed on.
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Nadia
Team
Persona
Technical Writer
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"I am known as someone who can be counted upon to deliver to expectations, without exception. I am working with core
utility managers and team leads -- people whom the business is counting upon to propel the project forward and to deadline. Many of the senior managers
and subject matter experts I work with have 15 - 25 years of experience with the utility company and their commitment to this project runs very deep.
As a contractor I have strived very hard to convey an equal sense of personal commitment to the teams I support."
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Team Persona can bring this success to you.
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